How to buy
HOW TO BUY
You can shop in our store as a registered customer or as a guest (without registering).
1. BUY AS A REGISTERED CUSTOMER
Registering to create an account is very simple.
1.1. Access the page and click on the “profile icon”.
1.2. Click on “create account” and fill in your personal data in the form.
1.3. You will then receive an email to activate your account. You will have to click on the “activate your account” button.
1.4. Once the process is completed, you will receive an email confirming your customer account.
Now you can do your shopping in our store as a registered customer.
You will always have at your disposal all the information about your order by logging into your account.
2. HOW TO BUY?
2.1. Browse through our store menus and select the desired area (Women, Men, etc).
2.2. View your favorite products by browsing the menus and pages of our store. You can click on the photo of the product to see its details in more detail, with an indication of the price, characteristics and composition of the product.
2.3. Choose the desired color, size and quantity and click the “add to cart” button. Then you can click on "continue shopping" or "view cart" to complete the purchase.
2.4. Fill in your personal data in the form (be careful when filling in the address and e-mail). If you want to request an invoice with a tax number, please indicate the NIF.
If you have a discount code, you can enter it in the field provided for this purpose and click on “apply”.
We will not be responsible for errors in sending emails or errors in sending orders due to incorrectly completed forms.
2.5. Click on the button “continue for shipment” and the value of the shipping costs will appear, which is automatic based on the weight of the product.
2.6. Click on the “proceed to payment” button and select your desired payment method and billing address.
If you want a billing address different from the shipping address, you will have to click on “use a different billing address” and fill in the new data.
2.7. Click on the “analyze order” button and confirm all the details of the order: delivery address, shipping method and payment method.
2.8. Click on the “place my order” button.
Once you finish the purchase process, you will receive an order confirmation email.
In case of non-confirmation of the requested payment, we reserve the right not to accept your order, even after its confirmation.
3. HOW TO CONSULT THE CART?
To consult your order, click on the “basket” icon at the top of the page and you will be able to view the content of your purchase, modify or delete the number of units in your order.
It should be noted that the products that are in the "cart" are not reserved.
4. HOW TO DELETE AN ITEM FROM THE SHOPPING CART?
Below the description of the item in the shopping cart is the underlined word “delete”. Just click on the word to remove the item from the cart. You also have the option to change the quantity of each item to be purchased.
5. RIGHT NOT TO ACCEPT THE ORDER OR CANCEL THE PURCHASE
“Acexarme” reserves the right to refuse any order for any reason. We also reserve the right to cancel any purchase (even if it has already been accepted by us), exempt from liability for any damages or costs in the following situations:
- The product is no longer available / in stock (payments will be refunded).
- The billing information is not correct or verifiable.
- The transfer for payment of the order is not received by us within a period of 5 days after acceptance of the order.
- If we think you are under 16.
- If it is not possible to deliver to the given address.