Payment methods

PAYMENT METHODS

All payments must be made within a maximum period of 2 days after placing the order. After that period, if you do not pay, your order will be cancelled. 

“Acexarme” remains the owner of the products until payment is made by the customer.

Products will be shipped after payment is confirmed.

Our payment methods are secure. The payment system guarantees the confidentiality and authenticity of the holder and prevents unauthorized third parties from gaining access to his information.

All payment and credit card information is always encrypted during data transfer over networks. 

Although we use encryption software, any payment transmitted over the internet runs some risks, namely when the user does not take the necessary precautions and does not assume the proper conduct of responsibility.

1. CURRENCY

The sales prices of our products indicated on the website are in Euros and include VAT at the legal rate in force. The invoice for your order is sent by email (email).

The prices of our products are subject to change without prior notice.

2. PAYMENT METHODS

We have the following payment methods:

Portugal - Multibanco / PayPal / MB Way / Visa / Mastercard / Amex

Spain and France - PayPal / Visa / Mastercard / Amex

Other European Countries - PayPal / Visa / Mastercard / Amex

2.1. ATM

At the end of the order, choose “Multibanco” and an ATM reference will automatically be generated. Payment details will immediately appear on your screen. You will also receive the payment reference in the order confirmation email. 

You can make the payment at any ATM or through your homebanking. 

To make the payment at an ATM, you must select the option “payment for services/purchases” and enter the entity, reference and corresponding amount. 

As soon as payment is received for the purchased product, we will proceed with its shipment. “Acexarme” sends you an email saying that your order is on its way. This email also includes the tracking number to track your order through CTT.

2.2. PAYPAL

At the end of the order, choose “Paypal” and you will be directed to the PayPal page, where you must authenticate and validate the payment.

Then you will return to our page to make the purchase.

2.3. MB Way

At the end of the order, choose “MB WAY” and the data for payment will be automatically generated. Payment details will immediately appear on your screen. You will also receive a notification from MB WAY to make the payment. 

You must make the payment within a short period of 4 to 5 minutes, otherwise the payment may become unavailable, and the customer will have to place a new order.

As soon as payment is received for the purchased product, we will proceed with its shipment. “Acexarme” sends you an email saying that your order is on its way. This email also includes the tracking number to track your order through CTT.

2.4. VISA / MASTERCARD card

Visa / Mastercard payments are protected with the new 3D Secure™ security system.

At the end of the order, choose “VISA / MASTERCARD” and you will be directed to our partner's page where you must make the payment. Then you will return to our page.

3. SECURITY

For Acexarme, the security of your online purchases is fundamental. Transaction data is processed with SSL encryption, by the entity.

For payments with credit and debit cards, you must enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure in e-commerce transactions.

For payments with Visa and MasterCard, only SEC (Secure Electronic Trading) transactions will be accepted. After confirming that the card is part of the SEC system, a connection is made with the issuing bank, so that it authorizes the customer to make the purchase. Once the bank confirms the authentication, the charge is made with the card. Otherwise, the order will be cancelled.

4. REFUND

We do not have available the delivery service paid on collection or cash on delivery.

5. INVOICE REQUEST

You just have to register and fill in all the billing details before finalizing your order, so that we can send you your invoice electronically by email.

If you want a paper invoice, just send us an email before we send your order to envios@acexarme.com to request it.

Whatever the type of order and payment method, the customer will only receive the invoice by email.